PHONE
Customer service — Canada and United States
1-888-842-7245Mon–Fri 8am–6pm ET; Sat–Sun 9am–5pm ET
Use this route for fares, schedules and bookings when calling from Canada or the United States.
View original sourceSource checked 2026-10-15
An independent reference. Amber Almanac is not VIA Rail’s customer service team. The number above belongs to the company; we do not connect or forward calls.
THE AVAILABLE ROUTES
3 listed contactsGet in touch with VIA Rail.
This entry identifies how to approach VIA Rail using the available company-published routes. Keep the receipt or case number after the journey for later correspondence. No wait-time or response-time estimate is inferred from the presence of a phone number.
A LITTLE PREPARATION HELPSKeep the conversation
Keep the conversation
on track.
- 01
Keep the receipt or case number after the journey for later correspondence.
- 02
Note the operator, travel date and route shown on the confirmation.
- 03
A rental agreement and a passenger ticket use different references.
READER EXPERIENCES
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THE RECORD BEHIND THE DETAILS
Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25
Social channels.
These links identify published social accounts. Availability for individual customer-service requests can vary.